Shipping Policy

Shipping at a Glance

Here is everything you need to know about delivery in one place.

From Checkout to Your Door

Order Cut-Off Time

Orders placed before 5:00 PM (GMT-6) on a business day begin processing that day.

Orders placed after 5:00 PM (GMT-6), or on weekends and holidays, begin processing on the next business day.

How Long Delivery Takes

Delivery time is made up of processing time and transit time.

Shipping Cost

We offer free shipping on all orders delivered within the United States.

Delivery Carrier

Orders are delivered by FedEx or DHL.

Tracking Your Order

Once your order is dispatched, tracking information will be shared with you so you can follow your delivery. If you do not receive it, please contact us.

Please Check Your Delivery Details

Please make sure your name, address, and contact details are correct at checkout. We are not responsible for delays caused by incorrect or incomplete delivery information.

If Your Package Is Late

If your order has not arrived within the estimated delivery time, please check your tracking information first.

If it still has not arrived, contact us at support@benevil.com with your order number and we will be happy to help.

Order Cancellation Requests

You may request to cancel your order within 24 hours of placing it. Please email us as soon as possible with your order number.

After 24 hours, your order may already be in processing or dispatched, and we may not be able to cancel it.

Business Information