Privacy Policy

Information We May Collect

When you visit or shop with us, we may collect:

• Your name, email address, and phone number
• Your billing and shipping address
• Your order details and communication with our support team
• Device and browsing information, such as IP address, browser type, and pages visited

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support and respond to your requests
• Handle returns, exchanges, and refunds
• Keep our website secure and improve your shopping experience
• Meet legal and payment requirements

Order & Delivery Information

To deliver your order, we share your name, delivery address, and contact details with our delivery carriers, FedEx and DHL. This information is used only to deliver your package.

Payment Information

Payments are handled by our secure payment processor. We accept Visa, Mastercard, American Express, and Discover. BENEVIL does not store your full card details on our own systems.

Service Providers

We work with trusted third parties to run our store, including:

• Shopify, which powers our online store
• Our payment processor, which securely handles payments
• FedEx and DHL, which deliver our orders

These providers only receive the information needed to perform their services.

Cookies & Technologies

Our website uses cookies and similar technologies to keep the site working, remember your cart, and understand how visitors use our store. You can manage or disable cookies in your browser settings, but some parts of the website may not work properly without them.

Marketing Communications

If we send you promotional emails or offers, you can opt out at any time by using the unsubscribe link in the email or by contacting us at support@benevil.com.

Data Retention

We keep your information only for as long as needed to manage your account and orders, provide support, or meet legal requirements.

Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please email support@benevil.com.

Data Security

We take reasonable steps to protect your information. However, no online method is completely secure, so we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Business Information